Frequently Asked Questions

Our pricing is based on square footage, frequency of service, and specific requirements. Typical rates start at $0.08 per square foot for facilities over 20,000 sq. ft. We provide detailed quotes after a facility walkthrough to ensure accurate pricing.

Yes, we provide all professional-grade cleaning supplies, equipment, and consumables. Our purchasing includes environmentally friendly products whenever possible.

Standard services include daily janitorial cleaning, restroom sanitation, trash removal, vacuuming, mopping, dusting, and basic floor care. Specialized services such as window washing and carpet cleaning can be added.

We offer flexible contracts from 12 months to multi-year agreements. Longer contracts often provide better pricing. Month-to-month options are available in special cases.

We can typically begin service within 7–10 business days after contract signing. For urgent needs, we offer 24/7 response and mobilize within 4 hours.

Yes, we provide cleaning during off-hours, evenings, weekends, or whenever works best for your operations.

We offer a 100% satisfaction guarantee. If not satisfied, we’ll return within 24 hours to address issues at no additional cost.

Yes. $2M liability insurance and $500K workers’ compensation coverage. Fully bonded.

Yes. Our team is HIPAA-certified and trained in healthcare cleaning protocols, including infection prevention and cross-contamination.

Yes. Comprehensive checks for all ATA employees. For high-security environments, we provide security clearance-capable staff.

OSHA 10-hour certified. Staff trained in handling hazardous materials, bloodborne pathogens, and green cleaning protocols.

We use a multi-layered QA system: regular inspections, client feedback, and owner oversight. Assigned team leaders conduct quality checks and maintain communication.

Professional-grade, EPA-approved products. Hospital-grade disinfectants for healthcare facilities (78%+ bacterial reduction). We can use green cleaning options on request.

Yes. Detailed service reports, inspection checklists, compliance documentation, and photos.

We maintain 24/7 emergency response and mobilize within 4 hours.

Facility size (sq. footage), cleaning frequency, and services needed. We provide quotes within 4 hours of a walkthrough.

Yes. 99%+ retention rate. References available.

Yes. We integrate with contracting procedures and vendor systems.

Owner-managed, strong client relationships, transparent pricing, and New England presence enabling rapid response.